Wandle Housing Association Pioneers Smart Property Management Technology to Achieve c. £400k Annual Savings

Motivated by the need to mitigate risks to housing stock from disrepair and to maintain compliance with regulatory guidance relating to damp and mould. Wandle Housing Association leveraged North’s sensor-based Tempus Smart Property Management technology and the Daizy IoT platform to improve its handling of property disrepair issues.

Wandle Housing Association partnered with North to deliver smart housing IoT technology, enabling Wandle to take a data-driven approach to managing property disrepair, resulting in savings of c. £400,000 in just one year, and helping them to prioritise the health and wellbeing of tenants.

The smart sensor-based solution monitors factors in Wandle properties including temperature, humidity and differential vapour pressure, to identify properties at risk. Real-time data captured by sensors has allowed Wandle to identify and proactively intervene to minimise issues including damp and mould to maintain the quality of its housing stock and prevent costly repairs. Just one example of the benefits realised through the project was the prompt detection of a critical alarm triggered by a humidity sensor, which alerted Wandle to quickly respond to an unknown property leak, allowing them to take immediate action to protect both the property and tenant.

By utilising data-driven insights, Wandle has been able to prioritise and address disrepair issues more effectively, ensuring the maintenance of affordable and good-quality homes across South London.

Furthermore, real-time alerts and data have empowered Wandle to proactively engage with tenants, promptly resolve issues and consequently enhance the service they offer. Taking this proactive approach has not only contributed to tenant satisfaction but has also ensured the creation of safe and healthy living environments for all residents.

“Adopting a data-driven approach to resolving disrepair in our housing stock is a priority for Wandle. Thanks to the smart property solution deployed by North and Daizy, we now have access to invaluable real-time data that monitors conditions within our properties, including temperature and humidity. This approach has enabled us to manage and take quick action and to make data-driven decisions to protect our housing stock and prioritise our residents’ wellbeing. We’ve already started to realise the significant benefits and I’m sure it will be a long and successful partnership.”

Lewis Fisher, Disrepair Project Coordinator, Wandle Housing Association

We can make housing management smarter, simpler, more effective and more efficient. Our Smart Housing Technology allows you to detect the causes of damp and mould and prioritise and address disrepair issues more effectively. Learn more.


14 May 2024