We provide peace of mind that your people, places and organisations are compliant and completely protected, even across the most complex and challenging live operational environments.

North’s unique breadth and depth of expertise enables us to support large organisations, covering a wide range of networks, technologies and systems. We offer standalone or multi-service support packages that can combine on-site and remote services, whatever the size or geographical spread of your sites.

• Rapid on-site and remote response & restoration

• Remote proactive network monitoring and management

• Planned preventative maintenance

• System health checks and network audits

Our specialist Service Delivery Managers provide an experienced and dedicated point of contact who knows and cares about your business, inside and out. They ensure frequent and open communications.

Our highly-trained Helpdesk Support Team uses leading network health software that enables us to proactively monitor and identify trends in real-time. This empowers them to intervene and even resolve potential issues before they arise.

Our Field Service Engineering Team regularly go above and beyond, resolving incidents quickly to ensure maximum operational uptime.

Our dedicated Small Works Team caters for smaller contracts and support-related projects.

• Outsourcing support enables you to focus on your core business and priorities.

• We are committed to service excellence, continually pushing levels above and beyond our clients’ expectations.

• We are committed to continually improving service, actively seeking feedback CSAT/NPS.