ESG

We are passionate about our people and about providing them with an environment and the opportunity to develop and grow. We put our people first, we listen and work to deliver continuous improvements across our business, measuring our performance and using feedback as an opportunity to adapt and improve as we learn.

Diversity, equality and inclusion
We’re committed to fostering a diverse and inclusive workplace. This creates a positive environment for all North colleagues, and drives innovation, resilience and sustainability.

Measurement is a key part of this commitment. We collect data covering many aspects of diversity, including gender, ethnicity and age. By doing so, we gain valuable insights into the composition of our workforce, allowing us to identify areas for improvement and track progress over time.

Delivering a positive social impact
We are committed to supporting the communities that we work in. We believe that by giving back to our communities, we can collectively make a significant difference, and we do so through volunteer initiatives, campaigns and apprenticeships.

Our Volunteering Programme empowers our colleagues to create a positive impact on the causes they care about individually, or as teams. From volunteering with our charity partner, The Trussell Trust, to cleaning up canals in Edinburgh, to wildlife conservation in Southampton, we are proud that our colleagues choose to support the communities they live and work in.

Apprenticeship Programme
Our apprenticeship programme invests in the next generation by fostering skill development to bridge the gap between education and industry. It brings young people the opportunity to kickstart their careers and gain hands-on experience in the dynamic world of technology.  

Our apprentices are actively involved in projects that make a positive impact on our clients and communities. Their roles include safety and security, fire emergency and security, and network cabling apprenticeships. Find out more about our apprentices here.

We are aligned to three key United Nations SDGs:

SDG 3:  Ensure healthy lives and promote wellbeing at all ages 
We support the importance of prioritising the wellbeing and mental health of our employees and fostering a positive and supportive work environment.  We achieve this through our wellbeing strategy, wellbeing group, buddying scheme for new starters, trained mental health first-aiders, and Walk and Talk scheme.

SDG 11: Sustainable cities and communities
We want to play our part in making cities and other human settlements inclusive, safe, resilient, and sustainable. And we achieve this through our Internet of Things solutions; our safety and security solutions enhancing city resilience; and our network and connectivity solutions for digital inclusion.

SDG 13: Climate Action
We wholeheartedly embrace Goal 13, which calls for urgent action to combat climate change and its impacts. As a responsible, forward-thinking company, we are committed to reducing our carbon footprint and fostering environmental awareness both within our organisation and among our stakeholders. We achieve this through our Carbon Reduction Plan, environmental awareness training, carbon literacy training, our ESG committee, and our sustainability champions.