People

The work we do at North is pioneering and often fun. Our diverse range of customers and services help to make every day different.

We value relationships, champion enterprising approaches, and build curious minds that thrive in a collaborative environment. We endeavour to make North a great place to work, a business where our colleagues are encouraged to succeed and motivate each other.

I’m excited to share our values and behaviours with you, selected by North’s people.

Coreen Bone, Chief People Officer

Our Values

These four simple values guide the way we work and the decisions we make. They remind us of what we believe in.

Our Behaviours

Importantly, we express those values through three practical behaviours. This is how we do things at North, every day.

How we bring them to life

North succeeds through these values and behaviours because our people embrace them. And we support that success through our approach to recruitment, our training and performance reviews, and the way we recognise excellence from our employees.

The people of North bring many different skills and a diverse range of backgrounds to our working culture. Here’s what some members of the team have to say about working here.

Angela Campbell

IT Support Technician

My job is to assist colleagues with their IT problems. This includes troubleshooting hardware and software issues, setting up new equipment and the day-to-day management of our IT Help Desk.

When I started this role, North’s hugely progressive culture made me feel incredibly supported, being one of the very few female IT Support Engineers, especially at the mature age of 51. The company has integrity at its heart and has a strong focus on development, so, naturally, I felt immediately at home with what some may say was a brave career change after 27 years in Education.

I feel part of the hugely supportive team who are enterprising, wonderfully patient, and incredibly professional. I’m privileged to be part of such inspirational leadership and exceptional growth and am excited to see what the future brings in the wonderful world of technology at North.

Samuel Steptoe

Lead Structured Cabling Engineer

I work alongside our experienced lead engineers to provide structured cabling solutions to our clients across the UK. I really enjoy the job, particularly the variety of projects that I get to work on every day, which is something new and that I always look forward to.

This is a new role for me, but the transition was seamless as the support and experience from all managerial and engineering staff in my first weeks and ever since has been the best I have ever experienced. The passion and helpfulness of the company culture mean that help is only ever one call away.

Ian Reid

Technical Field Service Manager

My role is focused on our internal and external engineering capabilities, ensuring that North can draw on a wide range of multi-skilled technical engineering resources, to deliver best practice engineering to our clients.

Working at North, you find yourself surrounded by people who always support you in the very best ways. Friendly and supportive, there is the intention to ensure that we’re all working together to ensure that we achieve. Being a new member of the North team, working within a culture that is collaborative and supportive is extremely refreshing.

Nikola Johnson

Small Works Coordinator

My role is to coordinate the scheduling, budgets and risks of Small Works projects within the Operations team. My key tasks are to ensure all project framework is well organised and monitored by liaising with our customers, contractors and suppliers, allowing us to deliver integrated security systems that meet the end users’ needs efficiently across the North East.

North offers an abundance of opportunities to progress your career. It has a flexible work life balance and even as a large expanding company based in various regions, it continues to hold a close sense of community. With huge amounts of support across talented and friendly teams, I’m proud to be a part of the North journey.

Daniel Chappell

Technical Account Manager

I joined North in 2009 as an Apprentice Engineer. After completing my Apprenticeship I built up my skills to become a Head Engineer managing large projects, and in 2020 I progressed to Project Manager which I really enjoyed.

However, I knew my skills really suited a Customer Relationship role and now I’m working within the Inside Sales team as a Technical Account Manager, and I love it. My day varies from Account Management, Inside Sales to external cross-sales with customers. What I love most about my current role is driving new business opportunities, talking to customers and delivering solutions that solve their challenges.

My advice to anyone looking to make a career move is to go for it. The supportive culture at North means someone is always there to help where they can.

Our Culture

Our culture and our behaviours align with our purpose - to make your world a smarter place. Alongside the values that inspire us, the behaviours that support our culture are embedded into everything that we do.

We are proud of our customers and colleagues at North. We have a strong culture of helping each other out and ensuring that everyone can be successful. It’s empowering, and it runs through our people all the way up to our leadership team.

Our robust colleague development processes and strong internal engagement have earned us silver accreditation from Investors In People, which benchmarks North in the top 20% of organisations for employee engagement, communication, organisational culture, and work practices. However we continue to work every day to make North better.

Careers

At North, we are always seeking fresh talent and experienced professionals who want to take their career in a new direction. Check our most recent vacancies or contact us directly to discuss a role that might be right for you.