Enhancing Reslience and CNI Compliance for a Leading UK Data Centre Operator

As part of an ambitious growth strategy, the operator had expanded its footprint through the acquisition of additional sites, creating the need to unify systems, processes and operational standards across a rapidly evolving estate. Alongside strengthening physical and cyber security, they wanted to introduce a consistent approach to access management, surveillance, monitoring and compliance across all locations to improve operational efficiency and support future scalability.

North designed and implemented a fully managed, AI-enabled solution encompassing Access Control, Wi-Fi, and Video Management Software (VMS) across multiple sites. The project included the replacement of more than 500 legacy cameras, the introduction of a centralised command and control centre, and the delivery of a scalable, resilient network infrastructure designed to support long-term growth and compliance objectives.

North’s consultative approach began with detailed site surveys, system audits, and risk assessments to identify operational and security vulnerabilities.

Working collaboratively with the client, North developed a centralised and standardised security architecture that unified operations across the estate. AI-enhanced surveillance and automated threat detection improved situational awareness and response capabilities, whilst integrated access control delivered greater visibility and control across all facilities. Enhanced perimeter protection and improved site design further strengthened resilience against environmental and proximity risks.

North provides a comprehensive 24/7/365 managed service, supporting the customer through round-the-clock Network Operations Centre monitoring, service desk support, and proactive management of their infrastructure. This includes performance monitoring, fault resolution, lifecycle support and regular service reporting.

Alongside network support, North delivers preventative maintenance and reactive service support across the customer’s physical security estate, helping to maximise availability, reduce disruption, and maintain resilient, compliant operations across all sites.

The modernised security infrastructure provides the operator with a future ready, scalable platform that is strengthens operations, supports proactive threat prevention, operational efficiency, and regulatory compliance.

One huge benefit experienced by the client is streamlined site access, improved security processes enables smoother movement of personnel across the site, reducing bottle necks at busy times whilst maintaining the highest levels of security. This enhances operational efficiency whilst minimising risk.